Skip to main content
My account
My account
Add
Purchasing a phone
Purchasing a phone
Search in the Purchasing a phone section
Most frequently asked questions
Why buy a phone at Fizz ?
Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan : You create the...
When will my Fizz package be delivered?
The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...
Which payment methods can I use?
To pay for your plan To pay for your monthly Fizz plans, please use: A Visa or Mastercard credit card A Visa Debit or Mastercard debit card An...
How do I get started with my new phone?
The excitement that comes with the arrival of a new phone is hard to beat. Congratulations on your latest acquisition. We are delighted you chose Fizz...
What are the warranty details for a phone bought with Fizz?
Since Fizz does not manufacture its own mobile devices, the only warranty offered on new phones is the 12-month manufacturer warranty. Preloved phones...